TERMS AND CONDITIONS
1. Course Fee: The fee entitles the registered delegate to attend all training sessions, and all meals and breaks. The fee also includes instructional materials, which will be handed out upon registration.
2. Payment: Payment in full must be made prior to the event taking place. Payments can be made by Visa, MasterCard, company cheque or by wire transfer. If registering fourteen (14) days or less prior to the event, delegates MUST pay by credit card. Bookings are confirmed on receipt of full payment of the program fee. Places are allocated in order of receipt of payment.
3. Cancellation Policy: Any cancellation received more than 30 days prior to the course will be subject to a charge of 50% of the program fee. All cancellations must be made in writing (by letter, fax or email –proof of receipt will be required). We regret that no refunds will be made for cancellations made within 30 days of a course.
4. Substitution Policy: Substitutions within organizations are permitted, without penalty, at any time prior to the program’s commencement. No external substitutions may be made and under no circumstances may registrations be shared. Change of delegate request must be made in writing to
nhizaka-vilardo@ilpa.org.
5. Postponement: In the unlikely event that ILPA postpones an event, delegate payments already received will be credited to a future ILPA Institute event, on a date convenient to the attendee.
6. Faculty: Please be aware that all faculty were confirmed at the time of the published course, however, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the faculty. ILPA reserves the right to alter or modify the faculty and /or course outline topics if necessary.
7. Photo rights: The ILPA reserves the right to use photos taken during seminar activities for promotional purposes.